Specific Functions:

  1. Manage the ICT System and infrastructure to effectively support operations, ICT-related plans and programs of the divisions/units within the region.
  2. Formulate and implement the ICT Plan as part of the REDP to effectively allocate the necessary ICT resources of the region to support regional strategy, operations, programs and projects.
  3. Develops and sustain partnerships with ICT service providers in the operationalization of the ICT infrastructure and the delivery of support services (e.g. internet connection).
  4. Adopt/adapt, and monitor implementation of ICT policies and procedures for strategic use of ICT
  5. In coordination with the Field Technical Assistance Division, provide technical assistance to the division offices as regards ICT
  6. Participate and communicate with Central Office and other ICT Units  across levels with regard to the implementation of national ICT and ICT-related program

 

Statement of Purpose

The Information and Communication Technology Unit (ICTU) provides support to regional office personnel and Division Information Technology Officers (DITOs) to ensure quality services through delivery and deployment of ICT-enabled solutions and services
Outcomes Outcome Indicators
  • Regional Office personnel and School Division Offices (SDOs)adhere to and implement issued localized ICT policies and standards, aligned with national directives.
  • ICT-enabled programs and Projects successfully implemented by SDOs
  • Percentage of RO employees and SDOs that adhered to and implemented the issued and localized ICT policies and standards
  • Percentage of ICT-enabled programs and projects implemented by SDOs

 

Key Result/s Areas Objectives Outputs Output Indicators
National Policies on ICT Programs/Projects Implementation To comprehensively monitor complete and timely compliance of the Regional Office units and SDOs to the national and regional-related policies, projects, and programs on ICT Policy Implementation Plan on national and regional ICT-related policies
M & E Plans and Reports		 Approved policy implementation plan on national and regional ICT-related policies
Number of Regional Office units and SDOs monitored.
To provide appropriate
echnical assistance to
egional Office units, and SDOs		 Technical Support Reports Number of technical support provided in ensuring the implementation of ICT programs and projects
ICT system and infrastructure design and management Adopting an ICT strategy that is aligned with the DepEd information system Approved ICT Plan Completed the creation and adoption of the ICT Plan
To adopt an ICT Plan aligned with DepEd Information Systems Strategic Plan (ISSP) responsive to regional needs Approved Regional ISSP plan aligned to the CO ISSP approved plan Completed the creation and adoption of the ICT Plan
Percentage of implemented/accomplished programs/projects/ activities in the approved ICT Plan
To design and develop ICT systems to automate/ enhance/maintain regional business processes Functional ICT System
ICT Solutions		 Number of developed /implemented/ enhanced/maintained ICT Solutions
Number of ICT systems developed and implemented.
Percentage of automated business process
To oversee the maintenance of system and infrastructure M and E Reports
Approved Preventive Maintenance Report
Report on the status of preventive maintenance		 Number of system functionalities and infrastructure performance deployment that are monitored and evaluated
To adopt, manage and enhance ICT systems from the Line Agency and/or stakeholders Signed MOU/MOA/Contract
M&E Report
Knowledge Transfer
User’s Manual		 Number of systems adopted and implemented
Percentage of system improvement
Number of systems monitored and evaluated
Management of ICT service provider To review ICT-related MOA/MOU/Contracts/Service Level Agreement(SLA) and recommend appropriate action (in coordination with Legal Unit) Action slip Percentage of reviewed existing and incoming ICT-related MOA/MOU/Contracts/SLA a nd recommended appropriate action.
To monitor and evaluate the compliance of partners as to stipulated provision in ICT-related MOA/ MOU/ Contract/SLA M & E Reports Number of monitored and evaluated partners that complied with the provisions in ICT-related MOA/ MOU/Contract/ SLA
Office Administration and Performance Management To establish and maintain systems and processes geared towards administrative effectiveness and efficiency Operations Manual and/or Citizens Charter
Document Tracking System		 Number of Streamlined Processes/Services and Procedures as declared in the Operations Manual and Citizen Charter
Operational document tracking system
Administrative and Financial Reports Number of pertinent forms and documents accomplished
and submitted on time (e.g. WFP, PPMP, APP)
To promote a culture of excellence, innovation, and collaboration List of employees given rewards and recognition
Citizen/Client Satisfaction Survey (CCSS) Results and Analysis
Report on Actions taken relative to the CCSS results (if there’s any)		 Number of recognition initiatives conducted
CCSS rating received
Number of satisfied clients/customers based on feedback received
To conduct periodic monitoring and evaluation of office/staff performance for the provision of relevant learning and development programs IPCRF/OPCRF Accomplishments
Capacitated staff
Training Completion/Terminal Reports		 Percentage of achievement of IPCRF/OPCRF
Number of personnel who attended learning and development programs
Report on performance coaching Number of performance coaching activity conducted
Number of Performance reviews conducted